Safety and security

Harassment and abuse of staff or guests

Big Love is a super-inclusive, friendly event. We operate a strict zero-tolerance policy towards harassment, discrimination or abuse of our guests or team. We will not put up with hate speech or abuse on any grounds, including race, sex, gender, sexual orientation, religion or nationality. We reserve the right to eject anyone from the festival for this or similar intimidating behaviour.

Where is the Big Love Festival?

The festival takes place in and around a country house. Paths and fields can be muddy and uneven. There are woods close by with forest trails and site is rough around the edges; although we celebrate freedom, we ask you to be mindful when mucking about. Be sensible and look after yourself and one another.

What should I bring with me?

Bring what and who you’d like to find! Plus…

  • Photo ID – you’ll need this to get into the festival, and when buying drinks if you’re lucky enough to look under 25 40, as we operate a challenge 25 policy on-site.
  • Don’t forget your ticket and enough money to enjoy some of the amazing food & drinks for the weekend (we don’t have card payment facilities on-site).
  • All weather clothing, sun-cream, wellies, wizzard’s cape, etc. most importantly bring a positive open vibe… you’ve lucked out, you got a ticket.
  • If you’re not in our hotel or boutique camping options, please make sure you have a tent to sleep in. A torch is a good idea, as the cam sites can be dark and uneven.

Seriously though, the festival takes place in the countryside – the ground can be slippery and uneven, especially in the woods, so please wear appropriate footwear.

May’s weather can be unpredictable – in the past we’ve had temperatures in the 20s, and people wandering around in bikinis, but even then the nights can get very cold. Please bring lots of warm clothes just in case, especially if camping. If you feel seriously cold or unwell, please speak to security, stewards or the medical team.

Medical help and welfare

We have a qualified and experienced medical/welfare team on site, 24 hours a day. If you are hurt, or feel unwell or upset, please visit the medical facility. Please ask stewards or security for directions.

What about security?

Our trained security is provided by Baskerville Hall and as long as you’re playing by the rules they are fine.

There are security guards on-site and CCTV in and around the hotel and grounds, but please be sensible and leave valuables at home. You are solely responsible for your personal effects and belongings. Any valuables taken on site are done so at your risk and we accept no responsibility for them.

All guests will need to show photo ID and a copy of their e-ticket matching details on our database in exchange for their wristbands. If you have not provided us with all names for your ticket holders in advance, those people will be denied entry.

Spot checks are carried out to ensure everyone in the campsite has the correct wristband, and security will also check wristbands before people can access the food, drink and entertainment on offer. If your clothing/fancy dress costume obscures your wrist you will still have to show your wristband.

Undercover and uniformed security teams will be patrolling the campsite 24 hours a day.

Any individuals caught attempting to access the festival without tickets or accreditation are trespassing and will be removed immediately from the festival by security or, if need be, the police.

Anyone found in possession of suspected illegal drugs will be ejected from the site and the police informed.