Covid-19 FAQ

Last updated 22 January 2022.

When is the next Big Love festival?

The next Big Love Festival – Big Love Goes Wild – takes place 15th–17th July 2022.

Are 2020 and 2021 tickets valid for 2022?

Yes! All un-refunded tickets purchased for 2020 and 2021 are valid for Big Love 2022. You don’t need to do anything.

Are you definitely going ahead in 2022? Is the line-up the same?

Of course nothing is guaranteed with the ever-changing COVID-19 situation, but we’re 99.9% certain to be going ahead with Big Love in 2022! We had an epic line up for 2020/21, and are working to confirm some of the same acts. However, expect a completely refreshed line up with new acts and extra surprises too… 😉 As soon as any names are confirmed, we’ll let you know.

Will it be safe to attend Big Love? What measures will you take to protect us?

Although — fingers crossed — we are past the worst of the pandemic, we take COVID-19 very seriously and recognise that some people will still have reservations about attending larger gatherings even in 2022.

Firstly, we will only go ahead if it is both safe and legal to do so. We are in contact with Public Health Wales and various events industry bodies to ensure we adhere to the latest industry best practice.

It is too early to set out exactly what measures will be in place in July, but all activities and performances will take place in well-ventilated areas. Further details will be sent to ticket holders nearer the time.

Will you insist on people having had a vaccine or ‘vaccination passport’?

Big Love Festival operates under the regulations set down by the Welsh government. Currently we would not be legally required to check vaccination status on entry. The COVID-19 situation is ever-changing of course and regulations may change also; we will advise ticket holders of any requirements nearer the event.

We strongly encourage all attendees to have the vaccine if they are able. Of course some people will not be able to have the vaccine for medical reasons — all the more reason for those that can to get vaccinated and protect them.

If free lateral flow tests are still available in July, we would ask all attendees to take a test within 48 hours prior to arrival as a courtesy.

I have a ticket but won’t be here in July 2022…

Please see this update page for details of how to claim a refund or change the name on your tickets. Please note all refund requests must be received by 17th November 2021. After this date you will be able to change the name on the ticket free of charge.

Why didn’t you announce the new date sooner?

We delayed making an announcement about the 2022 date until we had spoken to as many of the key people involved as possible, from artists and their agents, to technical crews and suppliers. A lot of people’s livelihoods have suffered recently, so we wanted to find a solution and date that would work for as many people as possible.

What happens if COVID-19 restrictions mean that Big Love 2022 is unable to go ahead?

We think it’s highly unlikely that we’ll have to cancel the festival for a third year. If we do have to postpone, as in 2020 and 2021, all ticket holders will be offered a full refund or the option of rolling their ticket over.