Covid-19 FAQ

Because of the Covid-19 (Coronavirus) pandemic, Big Love Festival is postponed until June 2021.

When is the next Big Love festival?

The next Big Love Festival is postponed until 11th-13th June 2021. All tickets for 2020 are still valid.

Are 2020 tickets valid for 2021?

Yes! All tickets purchased for this year will be valid for Big Love 2021 and we will also be offering a special incentive to those loyal members of the Big Love family.

Are you definitely going ahead in 2021? Is the line-up the same?

Yes, we’re 100% going ahead with Big Love in 2021. The event is postponed and not cancelled – the good news is we’ve spoken to the majority of our artist and DJs, including all the headliners – and they’ve agreed to perform on 11th-13th June 2021 instead.

I have a ticket for 2020 but can’t make the rescheduled dates…

Please see this postponement page for details of how to claim a refund or change the name on your tickets.

How long will it take for a refund?

We’re aiming to handle requests for refunds as quickly as possible, but please be patient – like everyone else, we’re juggling childcare, self-isolation, banks and caring for loved ones.

Why didn’t you make a decision sooner?

We delayed making a decision on postponing the festival until we had spoken to as many of the key people involved as possible, from artists and their agents, the venue, to technical crews and suppliers. A lot of people’s livelihoods are on the line, so we wanted to find a solution and date that would work for as many people as possible whilst keeping everyone safe.

We love Big Love – how can we support you?

If you have already bought a ticket for Big Love 2020, please hold onto it and join us at next year’s festival! All tickets purchased for this year will be valid for Big Love 2021 and we will also be offering a special incentive to those agree to this offer…. If you can’t make it, please give or sell your ticket to someone else – we’ll change the name free of charge at any point.