Buying or changing tickets

Where can I buy my tickets?

You can buy Big Love 2022 tickets at EventCube and a number of other ticket websites. (Booking fees are set by the ticketing sites and may vary).

Are 2020 and 2021 tickets valid for 2022?

Yes! All (non-refunded) tickets purchased for 2020 and 2021 are automatically valid for Big Love 2022. You don’t need to do anything.

How much are tickets?

Tickets are priced in tiers – the sooner you buy, the more you save! See the tickets page for current tier pricing.

Can I pay in instalments?

Yes, you can. See the current festival payment plans here.

Do you offer a discount for NHS staff?

Absolutely, we love the NHS and its workers. See the following link for details of the NHS discount.

Is there a group buy discount?

Yes, currently you can buy 5 tickets and get one free! This is a limited offer though. Tickets must be purchased through EventCube.

I need to change the name on my ticket

If you bought your ticket through EventCube, the confirmation email you received should contain a link to change the name or contact details of the ticket holder. Please contact us to change your personal or contact details if you have any difficulties. There is no charge for this.

Can I buy a ticket on the gate?

No, tickets must be purchased in advance, and are expected to sell out. Please do not arrive without a ticket, you will not be admitted.

Security will be checking e-tickets and ID on arrival, and also checking wristbands throughout the festival.

I never received my ticket or I deleted it by mistake!

After purchasing tickets, a confirmation email will be sent to you with the full details of the order. About a week before the festival you will receive a second email with your e-ticket details. If in doubt, get in touch and we’ll re-issue the email.

Are there any children’s tickets?

No, sorry, the festival is strictly over 18s only, children are not allowed on the site.

How do I receive my ticket?

All tickets are e-tickets, sent via email. There are no paper tickets.

I bought a ticket for 2022 but now I’ve found out I can’t make it. Can I have a refund?

Tickets bought for 2022 are non-refundable, unless we have to cancel the event. However you are free to give or sell your ticket to someone else (please make sure to update the name on the ticket).

I kept my ticket from 2020/2021 but can’t make the July 2022 dates. Can I have a refund?

Please note all refund requests must be received by 17th November 2021. Refund requests received before this deadline will be processed within 10 days. Unfortunately we are not able to refund booking fees.

After this date, we will only be able to offer free name changes so that you can give or sell your ticket to someone else.

Please see this page for details of refunds and name changes.

I booked because such-and-such a band were playing, but now they’re not. Can I have a refund?

All the promotional details about bands, DJs, performers, venue and facilities are posted in good faith. However, sometimes unforeseen circumstances mean things get pulled at the last minute. If there are any changes to the line-up we’ll try to inform everyone as soon as possible, and try to substitute something just as good, but we are unable to offer refunds or compensation.

Are day tickets available?

We are not planning to issue day tickets for Big Love 2022.

Personal Assistant tickets for guests with disabilities

Personal Assistant/carer tickets are available. Please see our access page for disabled festival-goers for more information.