Buying or changing tickets

Everything you wanted to know about buying or changing tickets but were afraid to ask.

How do we get there?

Map and directions to the festival by car and public transport, plus car sharing help.

Gate times & arrival

What times the gates open and close each day.

Camping & hotel rooms

Answers about the various accommodation options at the festival.

Food, drink & creature comforts

What food is available? Can I charge my phone? Is there a cash machine? All these questions and more answered.

Drink, drugs & legal highs

Our policy on drugs, ‘legal highs’, and where to get help and advice.

Safety & security

Some tips and advice to help you stay safe and enjoy the event.

Guests with disabilities

We’re an inclusive, welcoming festival. If you think you might need a bit of extra help at the festival, you can find information for guests with disabilities here.